Annual Service Support


Annual Service Support offers a proactive, comprehensive and planned approach to servicing allowing end users the long term assurance of scheduled visits and PCME Service Engineers on call as required. The range of service contracts cover preventative maintenance, calibration services, extended warranty and rapid breakdown response, with three levels of Annual Service Support designed for operators requiring differing levels of support: Basic, Standard, and Tailored.

Services features include:

  • Calibration / configuration and certification (where applicable)
  • 6 month inspection visit
  • 2 or 5 working-day call out response time
  • Inclusive of all electrical parts and labour

Service levels:

  • Annual Service Support Contract Basic
  • Annual Service Support Contract Standard
  • Annual Service Support Contract Tailored

Annual Service Support is offered as a contract to provide a scheduled structure of support over an extended period. Full details are available on request from PCME Ltd.